Shipping policy

Shipping Policy

Thank you for shopping with VANDOR & CO.

Below you'll find important information regarding our shipping process and delivery times.

Order Processing

All orders are processed within 3–8 business days after payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During promotional events or periods of high demand, processing times may be slightly extended.

Shipping Time

After dispatch, estimated delivery times are:

  • United States: 7–15 business days
  • Canada: 7–15 business days
  • United Kingdom: 7–15 business days
  • Europe: 8–18 business days
  • Australia & New Zealand: 8–18 business days
  • Rest of the World: 10–20 business days

Delivery estimates are provided for reference and may vary depending on customs clearance, local postal services, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take 2–5 business days to appear after shipment.

Shipping Costs

Shipping fees are calculated during checkout based on the destination and selected shipping method.

Free shipping promotions may be available for eligible orders.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

VANDOR & CO is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears delayed or lost, please contact our support team.

We will work with the shipping carrier to investigate and assist you as quickly as possible.

Contact Us

VANDOR & CO

Website: https://vandorco.com

Email: support@vandorco.com

Business Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 4:00 PM
  • Sunday: Closed